Customer request triage board
A focused workspace for customer request triage board. Start with the example rows, adapt the fields and export your own working copy.
Highest priority score
Editable records
Highest priority
| Request | Impact 1-5 | Urgency 1-5 | Effort 1-5 | Priority score | Remove |
|---|
How the calculation works
Impact × urgency or likelihood / effort. Use positive1to5 scores. The total is a prioritisation aid, not a probability.
Example data is fictional. Changes stay in this page until you export; reload restores the example. Export and print work in the downloaded source; the public sandbox may block them. CSV opens in spreadsheet software via comma-separated UTF-8 import. No Excel workbook, cloud sync or external service is claimed.